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Content Writers - Business, IT and Retail

Content Writers - Business, IT and Retail

Owned by Mary Cerantola (Unlicensed)
Last updated: May 15, 2017

Welcome to our Content Writing Team, we look forward to working with you. 

Content Writing Tasks

Content Writing Tasks

The following tasks need to be performed as part of your Content Writer role. Please click on the links provided below and familiarise yourself with the process and the templates that are to be used:

  1. Developing Assessments and Ed Docs 
  2. Developing the unit plan with Instructional Designer
  3. Developing Content
  4. Follow the Design Criteria

Project Management Tasks

You have been set up in Clarizen which is our Project management system and you will be required to log your time daily. You should have received a Welcome email from Clarizen, so please check your junk mail, as this will have your login details. 

You will be required to perform the following

How do I create engaging content?


There are a number of strategies you can employ to make the reading of the text easier, more efficient and more enjoyable for the learner.

Do I have to worry about Copyright ?

We take Copyright seriously! Your contributions to Master Product will be put through Turnitin and any content received that does not adhere to the copyright rules will be sent back to you. 

Copyright Considerations for Content Writers 

Assessment Mapping Matrix

When you are preparing the Assessment mapping matrix document for your units, ensure you use the template provided in SPOT. We require an assessment mapping matrix for every unit of competency. 

Having crosses or ticks in the columns is not sufficient and will not be accepted.  The question number needs to be against what it is covering in the unit of competency, this also applies to practical observation/tasks.

We also require every and all Performance criteria, Required Skills, Required Knowledge, Critical Aspect of Evidence or more recent version of each of these (some units have been updated) to have at least one item of assessment address them. Please also map Foundational Skills accordingly.

On submitting your assessment docs we will be checking assessments and ensuring all assessments have been addressed in the mapping matrix. If something is missing in the  assessment mapping matrix or not filled in completely we will be sending documents back to you immediately to be completed.




How will my content look like in Connect ?


OPDU can develop many interactions to make your content more engaging. Watch this video to learn more about what OPDU can do with your content.

Are there example units?

To view some examples use the following logon details Username = test_tqpd, password = tqpd2015)

Can I communicate with others in this team ?

Do you want to ask your peers a question or would you like to share information with your colleagues.

Content Writer Sharespace

Who do I contact for help?

We in OPDU are willing to help, so for any issues or concerns in regards to you performing your content writing duties or accessing files or systems, contact your







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