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Export the history of an agent

Export the history of an agent

Owned by James Croft (Unlicensed)
Dec 15, 2019

You can export the history of an agent to a CSV file to see when the agent was run, who was identified, the type of run (Manual, Scheduled, or Practice), who ran the agent, and if any errors were encountered.

  1. On the navbar, click Unit Admin.
  2. Click Intelligent Agents.
  3. Click More Actions, and select Export Agent History.
  4. Select an individual agent, or all agents.
  5. Select the Include Practice Runs checkbox if you want this information included.
  6. Set the date range to include in the CSV, and click Export.
  7. Click on the CSV file to download the history for review offline

Note: On the Agent List page, select the context menu for an individual agent, and click Export History to generate a CSV file for specific agents.