Change the status of an agent

You can enable and disable agents individually or in bulk easily on the Agent List page. Disabled agents display an   Agent is not enabled icon by their name.

1. On the navbar, click Unit Admin.
2. Click Intelligent Agents.
3. On the Agent List page, do one of the following:
   • To enable an agent, select the check box for any agent you want to enable and click the Enable link.
   • To disable an agent, select the check box for any agent you want to disable and click the Disable link.