Connect Third Party Staff account creation

Last updated 30 Jan 2024

Request for Third Party account creation

If you get asked what TAP form needs to be submitted for a Third Party account to be created in Connect, please refer to the following:

ServiceNow | Third-Party LMS Access Request

Although regional LMS admins can create Third Party staff accounts and enrol them as required, it’s good practice to ask them to fill out the form so all the relevant information is stored correctly.

Creating Third Party Staff accounts

The below outlines the best practice when creating Third Party Staff accounts within Connect.

Note: The format is based on the current IAM Staff Provisioning username policy for regional staff types.

Important information: Separate units must be created for use with Third Party cohorts, this ensures a separation of student and educator information between units.

Username format

Below outlines the username format of Third Party staff account. It is made up of a Third Party designation, Last name, First name initial and a number for uniqueness if required.

Variation

Variation applies when there are multiple Third Party staff members with the same name. Where variation has been identified the username numeric increment will need to be added and begin from 1.

Additional variations can apply when the last name is greater than 7 characters. Where this occurs the username should contain a maximum of the first 7 characters of the last name.

Role

Below outlines the roles applied to Third Party staff accounts. This consists of enrolling the user as a “Student” role at the organisation level and a “Facilitator” role at the unit level.